Customers are expected to purchase used items with the understanding that:

• Items may show normal cosmetic wear due to usage.
  
• Condition will match the seller’s description, but minor variations in appearance may occur.
  
• Buyers should thoroughly review photos, descriptions, and condition notes before purchasing.
  

Attempts to exploit small cosmetic imperfections to request refunds or free items will not be tolerated.

Customers are expected to purchase used items with the understanding that:

• Items may show normal cosmetic wear due to usage.
  
• Condition will match the seller’s description, but minor variations in appearance may occur.
  
• Buyers should thoroughly review photos, descriptions, and condition notes before purchasing.
  

Attempts to exploit small cosmetic imperfections to request refunds or free items will not be tolerated.

If your item arrives not as described:

• You must contact BLUSA support within 48 hours with:
  
• Photos or video showing the issue
  
• A screenshot of the listing
  
• An explanation of the problem
  
  We will review the case and determine how to proceed.

False claims, fraudulent return attempts, or unsupported disputes will result in account removal and denial of refunds.videos

Because these are private-seller listings:

• All sales are final.
  
• Returns for buyer’s remorse—such as “changed my mind,” “wrong size,” or “no longer need it”—are not accepted.
  

Only items that do not match the seller’s description or do not function as stated may be eligible for support.

BLUSA covers the outgoing shipping label for sellers. However:

• BLUSA is not responsible for carrier delays, lost packages, or damage during transit.
  
• We will assist with carrier claims when possible, but final decisions are controlled by the shipping provider (UPS, USPS, FedEx, etc.).
  

Sellers are protected from delayed or disputed payouts caused by carrier issues outside their control.

• Taxes are applied as required by state law.
• Pricing shown is final at checkout.
• Chargebacks for tax-related reasons are not permitted.

BLUSA operates as a trusted community of event professionals.

Customers must:

• Communicate respectfully
  
• Avoid harassment or threats toward sellers
  
• Follow all marketplace rules
  

Abusive or fraudulent behavior will result in permanent removal from the marketplace.

All items listed on the BLUSA Marketplace must function exactly as described.

Sellers are responsible for providing:

• Clear and accurate descriptions of the product’s condition
  
• Honest disclosure of any defects, cosmetic wear, missing parts, or operational issues
  
• Accurate photos that reflect the true condition of the item
  

Failure to accurately describe an item may result in the listing being removed or the seller being restricted from future sales.

Sellers can choose between two payout methods at the time of listing:

Option A: 100% Store Credit

You will receive the full sale amount as BLUSA store credit, which can be used toward any purchase on our website.

This option gives you the highest value for your sale.

Option B: PayPal Cashout (85% Commission)

If you prefer a cash payout, BLUSA will send your payment via PayPal.

In this case, you will receive 85% of the final sale price, with 15% retained as a marketplace commission.

Once your product is purchased, BLUSA will cover the shipping cost, including the label.

However, sellers are responsible for:

• Properly packaging the item to protect it during transit
  
• Ensuring the product is handed off to the carrier in a timely manner
• Sizes and weights must be accurate, or any fees due to mis-sizing will be taken out of commission option
  

Important:

BLUSA cannot be held responsible for any lost, stolen, or damaged shipments.

We strongly encourage sellers to package items securely and use appropriate padding.

Payment Release & Buyer Confirmation

To maintain fairness and protect buyers from receiving items that do not match the listing:

• Payments are not released immediately after the sale
  
• Funds will only be issued after the buyer confirms they have received the item and verifies its condition
  

This confirmation step ensures the product matches the description provided by the seller

All product listings must include applicable taxes, as required by law.

Sellers should ensure:

• Tax settings are correctly applied during the listing process
  
• Product values and pricing are accurate
  

This protects both the seller and BLUSA from tax-related compliance issues.